Live Chat Options For WordPress

Everyone loves personal attention. It’s much more satisfying when it feels like you can connect with another person when you have questions online. You learn about a product or service you’re interested in and receive the answers to your questions quickly and without a big hassle. Live chat tools are no longer outrageously expensive or difficult to use.

In this article, we’ll explore the three best live chat for WordPress options to increase visitor engagement, improve customer satisfaction and ultimately help you grow sales.

Our Top 3 Live Chat Picks For WordPress Websites

  • Premium Option – LiveChat
  • Moderate Option – Tidio
  • Free Option – Tawk.to

LiveChat – Premium, Customizable & Great For Global

LiveChat is a live chat plugin with lots of premium bells and whistles. You can customize the look and feel of your chat panel. Want to provide instant answers in your chat widget? Voila, LiveChat delivers.

Global websites take note that you can speak to your customers in 45-plus languages. You can even automate your responses using the LiveChat artificial intelligence (AI) powered chatbots.

Three pricing levels are available, starting at $19/month/user, with increasing levels of features.

Tidio – Affordable Website Chat With Email Marketing Features

Tidio is a WordPress chat plugin that is free to install, easy to use, and mobile-friendly. The app is available in a browser format as well as mobile versions for both iOS and Android.

Instant notifications will tell your users when visitors are present on your website. The integrated inbox feature allows the entire team to quickly come together to solve problems in real-time.

Plans range from free to $39/month, and most include a free trial. This live chat option also includes email marketing and chatbots.

Tawk.to – Free, Intuitive WordPress Chat Option

Add live chat to your website with the free Tawk.io app. It takes 30 seconds to add the JavaScript widget to your website. In addition to the WordPress live chat options, Tawk.to tracks website visitor activity on your website.

Monitor visitor activity on the integrated dashboard. Your customer service reps will appear to know it all by using the intelligent features in Tawk.to.

More Ways To Engage With Your Customers

These aren’t the only ways to connect with customers online. You can get more information and compare popular options like Zendesk, Podium, Zoho Desk, and Birdeye, on Capterra. Or you can read Astra’s top 15 picks, including pros, cons, and pricing, to find features that work better for you.

Get Live Chat Running On Your Website

At Site Smart Marketing, we work with small businesses to drive new visitors to your websites, create engaging digital marketing campaigns, and construct full-featured eCommerce websites. We can even help you pick out and install the best WordPress live chat application for your website. Contact us today for more information.