Skip to content

Live Chat Options For WordPress

Everyone loves personal attention. It's so much more satisfying when you can connect with another person if you have questions online. You can learn about a product or service you're interested in, and receive the answers to your questions quickly and without a big hassle. Live chat tools are an easy, inexpensive way to connect with your customers.

In this article, we'll explore the three best live chat plugin options for WordPress to help you increase visitor engagement, improve customer satisfaction, and ultimately grow sales.

Our Top 3 Live Chat Picks For WordPress Websites

  • Premium Paid Option - LiveChat
  • More Affordable Option - Tidio
  • Free Option - Tawk.to

LiveChat - Premium, Customizable & Great For International

LiveChat is a live chat plugin with lots of premium bells and whistles. You can customize the look and feel of your chat panel. Want to provide instant answers in your chat widget? Voila, LiveChat delivers.

International language websites take note that you can speak to your customers in over 45 languages. You can even automate your responses using the LiveChat artificial intelligence (AI) powered chatbots.

  • Three pricing levels are available, starting at $19 a month per user, with increasing levels of features.

Tidio - Affordable Website Chat With Email Marketing Features

Tidio is a WordPress chat plugin that is free to install, easy to use, and mobile-friendly. The app is available in a browser format as well as mobile versions for both iOS and Android.

Instant notifications will tell your users when visitors are present on your website. The integrated inbox feature allows the entire team to quickly come together to solve problems in real-time.

  • Plans range from free to $39/month, and most include a free trial.
  • This live chat option also includes email marketing and chatbots.

Tawk.to - Free, Intuitive WordPress Chat Option

Add live chat to your website with the free Tawk.to live chat that works with WordPress. After you sign up for your free account, it's a one-time setup to add the JavaScript widget to your website. In addition to the WordPress live chat options, Tawk.to tracks website visitor activity on your website.

  • Free live chat.
  • Monitor visitor activity on the integrated dashboard. Your customer service reps will appear to know it all by using the intelligent features in Tawk.to.

More Ways To Engage With Your Customers

These aren't the only ways to connect with customers online. You can get more information and compare popular options on Capterra, like Zendesk, Podium, Zoho Desk, and Birdeye. Or you can learn more by reviewing the top 15 chat picks from the WordPress Astra Theme Developers, including pros, cons, and pricing.

Get Live Chat Running On Your Website

At Site Smart Marketing, we work with businesses to drive new visitors to your website, create engaging digital marketing campaigns, and drive online sales. After you sign up for the option that works best for you, we will help you install the live chat on your website.