Live Chat Options For WordPress
Live chat tools are an easy, inexpensive way to connect with your customers. After all, who doesn't love personal attention when you have questions online or want to learn about a product or service you're interested in? With Live chat, potential clients can receive the answers to questions quickly and without a big hassle.
In this article, we'll explore the best affordable live chat options for websites we build in WordPress to help businesses increase visitor engagement, improve customer satisfaction, and ultimately grow sales.
1. LiveChat - Customizable & Multi-Lingual
LiveChat is a live chat plugin with lots of premium bells and whistles. You can customize the look and feel of your chat panel. Want to provide instant answers in your chat widget? You can do that after it's all set with your responses.
- Speak to your customers in over 45 languages.
- Automate your responses using AI-powered chatbots.
- Different pricing levels are available based on your needs.
2. Tidio - Affordable Chat With Email Marketing
Tidio is a WordPress chat plugin that is free to install, easy to use, and mobile-friendly. The app is available in a browser format as well as mobile versions for both iOS and Android.
- Instant notifications tell your users when visitors are on your website.
- The integrated inbox allows your team to solve problems in real time.
- They have free and paid plans and may offer a free trial.
- This live chat option also includes email marketing and chatbots.
3. ChatBot - Easy Customization
ChatBot offers a no-code builder within the platform, where you can easily drag and drop conversation blocks to create bot responses. The platform comes with a testing tool and a customizable chat widget.
- Pull real-time analytics and collect user data while chatting.
- Different pricing levels are offered based on your needs.
- Easy drag-and-drop customization.
4. Zoho Chat - Chat Integrated With CRM
Zoho Chat live chat software starts conversations and gets leads while visitors are still on your site. Integrations are available for websites and mobile apps. They also offer chat reopening to make it easier for your visitors to follow up and ask more questions.
- The first pricing tier is free, and paid plans are affordable.
- Easily pick up conversations where you left off.
- Available for websites and business apps.
5. Tawk.to - Free Chat Option
Tawk.to live chat works with WordPress and any website platform. After you sign up for a free account, it's a one-time setup to add the JavaScript widget to your website.
- Free live chat.
- Tawk.to tracks website visitor activity on your website.
- Monitor visitor activity on the integrated dashboard.
More Ways To Engage With Your Customers
These aren't the only ways to connect with customers online. You can get more information and compare popular options like Zendesk, Podium, Zoho Desk, and Birdeye, on Capterra. Or you can learn more about pros, cons, and pricing by reviewing the top 15 chat picks from the developers of Astra Theme.
Install Chat On Your Website?
At Site Smart Marketing, we work with businesses to drive new visitors to your website, create engaging digital marketing campaigns, and increase online sales. After you sign up and set up the chat option that works best for you, provide the login and we will install the live chat plugin or script on your website as an hourly project.